By accessing the Canaan Online servers you agree to the rules outlined below.
Those rules are applicable in conjunction with the gPotato Terms of Service found here:
http://en.gpotato.eu/Info/Termsofservice.aspx
Failure to comply with the rules means the gPotato team reserves the right to exclude an account from the game,forum and website and depending on the severity of the case, the right to legal action.

Account Hacking

The gPotato Team defines the term “hacking” as follows: The act of creating and/or distributing malicious software with the intent of breaching a system without the users consent.
Malware comes in different forms – viruses, trojans, spyware, adware and other malicious or unwanted software.

It is important to know that the gPotato Team does not deem an account as “hacked” when the account loss is caused by negligent circulation of the account data. The security of the characters in an account and the account itself lies solely with its owner.

Individuals who take part in such activities as the ones stated above will be penalized at the gPotato team’s discretion and exclusion from the game and/or the forum and website is also possible.

Account Sharing

The transfer of access data to third parties, as well as the sharing of an account, is prohibited.
The owner is responsible for any action that may take place on his account. In the event we notice that account sharing is taking place, the owner of the account will be penalized at the gPotato team’s discretion and exclusion from the game and/or the forum and website is also possible. Furthermore, the person loses the right of support from the gPotato team.

Important Note: Game Masters (GMs) will never ask you for your account password.

Harassment / Insult / Defamation / Intended Fraud

If such an occurrence is made towards another player or a Game Master, penalty will be exclusion from the game, the forum and the website and depending on the severity of the case further action may be taken.
You cannot use an altered screenshot and/or screenshots which contain partial conversations to support any accusations made. The attempt to use such altered material may lead to the penalties described above. If any form of insult and/or harassment is made by you, you too will be penalized.

Threatening

In the event a player expresses threats towards another player or a Game Master, this player will be excluded from the game, the forum and the website depending on the gPotato team’s discretion.
In the event of a reoccurrence, this can lead to a permanent exclusion.
When a person sends us a threat made in-game, the complete conversation needs to be present in the screenshot.
You cannot use an altered screenshot and/or screenshots which contain partial conversation to support any accusations made. The attempt to use such altered material may lead to the penalties described above. If any form of insult and/or harassment is made by you, you too will be penalized.

Begging GMs

Please refrain from asking GMs for objects, tricks, money or any other kind of special treatment.
You will not receive it. In the event that a person makes this kind of request to a GM, this person may be excluded from the game, the forum and the website. In the event of a reoccurrence this may lead to a permanent exclusion.

Griefing

It is prohibited to willingly interfere with another players’ enjoyment of the game. This includes the repeated attacking of a particular player (bashing), as well as the killing of targets belonging to another player (kill stealing). Players who feel they are the subject of griefing should document it using screenshots and pass this information to a Game master. Punishment for griefing may include exclusion from the game, the forum and the website.

Duping / Exploits / Bug Using

The attempt of using a fault in the game which may give you or others an advantage will be penalized at the gPotato team’s discretion and exclusion from the game, the forum and the website is also possible.

False Reports

In case of attempting to cause harm to another player by falsely reporting them as in breach of the rules, you may be excluded from the game, the forums and the website. In the event of reoccurrence, this can lead to a permanent exclusion.

Impersonation

In the event that someone falsely claims to be a Game Master (GM), a member of the gPotato team or someone who acts on their behalf, as well as any attempt to acquire user data in this manner, will result in permanent exclusion from the game, the forum and the website.

GM Tooling

A player who threatens other players with the notion that a “befriended” GM will perform any action on their account.
Penalty will be exclusion from the game, the forum and the website. In the event of reoccurrence, this may lead to a permanent exclusion.

GMs will never misuse their abilities in order to help or give an advantage to a particular player.

GM Instructions

Any request or command made by a GM on the servers is strictly to be followed. Players who do not follow these instructions will be excluded from the game, the forum and the website. In the event of reoccurrence, this may lead to a permanent exclusion.

Hacking / Using third party programs

Any attempt to cause damage to the functioning of the server, to decode data or to use any kind of third party programs to cause harm or gain advantage for oneself or others may result in permanent exclusion from the game, the forum and the website.

In-game Names

Character Names must be 3 – 15 characters in length, and may only include letters. Special characters are not supported. Here are some guidelines:

Highly inappropriate:
  • - Names which allude/advert to pedophilia, sexual violence, the glorification of violence, or which make reference to erotic and/or sexual terms and/or areas.
  • - Racist, spiteful, nasty names, in addition to names which are intended as insults and names which are against an ethnic group.
  • - Names of employees of WEBZEN Dublin Ltd., of GMs or similar.
  • - Names which bare resemblance (written or phonetically) to the name of a GM.
  • - Obscene, vulgar and rude names.
  • - Names which have their origin in drugs.
  • - Religious names or any names related to religion.
  • - Names of political groups or any names related to politics.
  • - Names which are intended for advertisement, publicity or propaganda.

A breach of these rules can lead to an exclusion from the game, the forum and the website.
Furthermore, the player must change the name of the corresponding character/delete the character.
In the case of a reoccurrence, this may lead to permanent exclusion.

The decision of whether a name complies with these rules or not lies with the Game Masters and the gPotato team at all times. The gPotato team also reserves the right to change a name.
If a player notices that his name does not adhere to these rules and contacts the gPotato team immediately, he will not be excluded from the game and may change his name.

Racism

Any kind of racism will lead to the immediate exclusion from the game, the forum and the website. If a player wants to inform us of racism, the whole conversation needs to be visible in the screenshot. You cannot use an altered screenshot and/or screenshots which contain partial conversations to support any accusations made. The decision regarding the length of the penalty lies within the discretion of the gPotato team. Depending on the severity of the violation the exclusion might be permanent.
If a player wants to inform us of racism, the whole conversation needs to be visible in the screenshot. You cannot use an altered screenshot and/or screenshots which contain partial conversations to support any accusations made.

Sexual Harassment / Pedophilia

In the event a player makes insulting references in relation to the sexual preferences of others, or in the event of a player asking/inviting another player to perform “Cybersex”, they will be subject to permanent exclusion from the game, the forum and the website.
Attempts to invite underage players to sexual activities or suggesting them in any way will result in permanent exclusion from the game, the forum and the website.

Spamming / Flooding

Individuals who spam/flood the chat window will be excluded from the game, the forum and the website at the gPotato team’s discretion. In the event of a reoccurrence, this will lead to longer exclusion phases.

Circulation of dangerous websites or programs

It is prohibited to circulate links to illegal, dangerous or damaging websites. This includes so-called Goldseller sites (which demonstrate a breach of our terms of use), Phishing sites (websites which ask the visitor to enter their account details) and pages which contain information about illegal activities. Breach of this rule will result in permanent exclusion from the game, the forum and the website.

Selling and/or Buying on Ebay/Auctions

Character or account buying/selling that involves real money (including paysafecard codes and any currency outside of the game) is prohibited. As stated in our terms, the transfer of the contents from one account to another is not possible. Offering to do so may result in permanent exclusion from the game, the forum and the website.

Advertising

It is prohibited to do any kind of advertising. This can result in exclusion from the game, the forum and the website. In the case of a reoccurrence, this can result in permanent exclusion.
However, telling other players about fan-sites and community-sites is allowed, It is necessary to pay attention to the aforementioned point on the spamming/flooding rule.

gPotato

For our full Terms of Service and further information regarding gPotato please check http://en.gpotato.eu/Info/Termsofservice.aspx.
We would like to thank you for your cooperation and wish you lots of fun in playing Canaan Online!

The gPotato Europe Team
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